Shipping policy

Order Processing:
Normal order processing can take between 1-3 business days (Monday – Friday).

Standard Ground:
Orders delivered within the 48 contiguous states should arrive in 5 – 10 business days depending on delivery location. Orders shipped to Alaska and Hawaii will take an additional 2 – 5 days for delivery and are subject to an additional $15 delivery fee. Alaska and Hawaii are excluded from Free Shipping promotions.

Second Day:
Second Day is only available on select products for our customers who ship orders within the 48 contiguous United States. Second Day delivery orders will be processed on the same day if they are placed by 12:00pm CT on a business day, and should arrive in 2 business days. Orders placed after 12:00pm CT will be processed on the following business day, and should arrive in 3 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

Next Day:
Next Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next Day delivery orders will be processed on the same day if they are placed by 12:00 pm CT on a business day, and should arrive in 1 business day. Orders placed after 12:00 pm CT will be processed on the following business day and should arrive in 2 business days. All orders must have a valid street address (no PO Boxes). Not all items are eligible for expedited delivery. This method is not available for Alaska or Hawaii.

What is the "Oversized Shipping" charge?
For some items shipping within the U.S. an incremental shipping charge may be incurred due to an item’s size and weight. The incremental charge is charged for total quantity ordered. Note: The incremental charge, if applicable, is displayed on product detail pages and throughout checkout.

Shipping Promotion Exclusions
The following items are excluded from shipping promotions: Oversized Shipping Charges, Gift Cards, Custom Invitations, Custom Canvas, and Photo Center purchases.

Free Shipping on Thousands of Items
Products eligible for free shipping will be designated on the product page and at checkout. Must select ground shipping at checkout. Oversized charges may apply. Offer valid on Michaels.com only. Entire order ships free with qualifying item purchase.

Signature Confirmation
Some orders may require a signature at time of delivery. If a signature is required, the carrier will make three delivery attempts, excluding weekends and holidays. Carrier will not deliver unless they acquire a signature.